POTRAZ- November 12-13

Postal and Telecommunications Regulatory Authority of Zimbabwe

Consultative Workshop in Harare about Quality of Service and network performance

Date: November 12th and  13th 2014

Potraz staff, mobile operators and providers (PNI and Keynote Sigos).

Different themes:

  • Workshop overview and objectives
  • Quality of service, quality of experience
  • Overview and need for regulations on quality of service in telecommunications
  • RPM System overview
  • Introduction to Site system of Keynote Sigos
  • Discussion about Key Performance Indicators (KPIs)
  • Proposed QoS Standards, benchmarking and enforcement for Zimbabwe (Discussion)